Delivery & Shipment

Inverse Availability

Please note that the Inverse Hair Conditioning System and its related products on this website are currently available in the following regions: Australia, Mexico, New Zealand, South America, United Kingdom, USA, Western Europe.

Inverse Care Team
If you are located in New Zealand you can call us on 0800 53 73 73, Monday-Friday 9am-5pm. Alternatively you can drop us a line at hello@inversehair.com

If you are located in Australia you can call us on 1800 316 751, Monday-Friday 7am-3pm (AEST). Alternatively you can drop us a line at hello@inversehair.com

All other locations, please drop us a line at hello@inversehair.com

Roholm has staged pricing for shipping to its national and international locations. Please proceed through the checkout to find pricing for your region. We also ship for free from time to time. We hold the right to change shipping costs without notice.

Goods will be delivered on working days only. We do not offer deliveries or process orders on weekends or public holidays. Orders placed on a weekend or public holiday will be processed the next working day. Working days are Monday to Friday, excluding Public Holidays. All orders are processed in New Zealand and as per the New Zealand calendar.

If you decide to purchase any Inverse product while visiting a country we ship to, we hold no responsibility to pay onward costs should your product arrive late and you’re no longer in the country. If you are not a permanent resident of the countries we ship to, you choose to purchase online at your own risk.

Delivery occurs on working days between the hours of 9am- 5pm. To minimise delivery disruptions, please consider sending your parcel to an address that is occupied during delivery times. We do not ship to a PO Box address. Roholm Ltd will not be held responsible for any delays incurred due to missing or incorrect delivery information.

Please Note: We aim to dispatch parcels within three working days from the time of receipt of your order. This may vary due to high order volumes on any given day.

Delivery Times

Australia

5-8 working days

Mexico

10-12 working days
Note: delivery date depends on destination Boarder Controls.

New Zealand

Auckland: 2 working days
Elsewhere in the North Island: 3-4 working days
South Island: 4-5 working days

South America

10-12 working days
Note: delivery date depends on destination Boarder Controls.

United Kingdom

10-12 working days
Note: delivery date depends on destination Boarder Controls.

USA

10-12 working days
Note: delivery date depends on destination Boarder Controls.

Western Europe

10-12 working days
Note: delivery date depends on destination Boarder Controls.

Import Taxes

Customs charges and duties are the responsibility of the Customer and will not be refunded by Roholm Ltd. Please ensure you are aware of any taxes or charges on products coming into your country before purchasing Inverse products.

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